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Team Member- Part/Full Time


Posted: 03/29/2021

JOB SUMMARY
Provides personalized, exceptional guest service ensuring that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS

  • Consistently provides excellent guest service and hospitality.
  • Demonstrates proper food safety practices consistently.
  • Assists guests with product knowledge and promotional information upon request accurately.
  • Follows company safety standards at all times and looks out for the safety of other team members and guests.
  • Handles guest comments promptly and courteously.
  • Performs primary position responsibilities timely and accurately.
  • Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
  • Prepares quality products while maintaining: portion control and presentation within service goal times.
QUALIFICATIONS
  • Flexible schedule
  • Reading and writing skills required
  • Maintains a sense of urgency
  • Demonstrates trained food safety knowledge
PHYSICAL ABILITIES
  • Stand/ Constantly
  • Lift / carry 21-50 lbs frequently
  • Lift / carry 51-100 lbs occasionally
TEAM MEMBER PERFORMANCE SUCCESS FACTORS
  • COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
  • DECISION MAKING & PROBLEM SOLVING:
    Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges;
    gathers appropriate information.
  • INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness,
    quality; offers suggestions and solutions to obstacles and challenges.
  • PLANNING: Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
  • COOPERATION: Supports fellow team members and is cooperative in providing
    excellent guest service.
  • QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs
    work duties in support of safety and security policies.
  • ACCOUNTABILITY: Delivers results on time and at the
    quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources
    and time allocated.

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